Those who have already visited us in our new premises, will already know about our new procedure for checking in for appointments using the self check in facility.
To further enhance our service to our patients, we now have a text messaging facility which will alert patients to upcoming appointments. This will hopefully cut down on our missed appoinment rates and will be a reminder to patients to cancel appointments they no longer need.
The facility to order your repeat items on-line is also live! you are now able to order your repeats on line. More information on this can be found here Vision_online_services_patient_registration_form please see the posters and information in the Practice and if you are interested in using this facility, please ask the Receptionists for a form to register.
VOS_repeats_patient-user-guide
You can keep up to date on these and other initiatives by speaking to the Practice Manager, Karon Knox
We are always interested on your views and ideas to streamline and make us more accessible to our patients so please let us know your views on these changes to the way we work.